News & Tips

Refunds for Hedway Seminars, Group Training, Courses and Webinars: 

Full refunds are only given if notification of the cancellation of the enrolment is received 10 full working days prior to course commencement.
Notification of cancellation received between 9 & 5 working days will result in a credit being created for that client, to be used on any Hedway product or service.
No refund or credit will be given if the participant cancels within 4 working days prior to the event, or if the participant does not attend the course/event without notification in advance.

Cancellation of Hedway Events:

Hedway reserves the right to cancel in its sole discretion any particular course or event. In the event that a specific course is cancelled then participants enrolled in that course will be transferred to the next available course and notified by Hedway of the change. Hedway assumes no responsibility for non-refundable airline tickets or other expenses incurred due to course cancellations. In the event that Hedway cancels scheduled training and you do not wish to be transferred to another course, you will be provided with a full refund of fees upon request.


Refunds for Product Purchases:

Customers should take the time to choose their product and service carefully as Hedway does not provide “Change of Mind” refunds.
To ensure that customers have the best opportunity to choose the correct product or service for their needs, Hedway provides ways to evaluate products and services prior to purchasing.
• Trial versions are available free to customers to evaluate the products
• Book an Initial Consultation with a Hedway Consultant - 1 hour free
• Engage the services of Hedway to create a prototype for testing requirements before purchasing


Links to Selction Page